Service Support



Aims to help customers succeed and grow together with customers, with advanced service concepts, professional service teams, perfect service methods, and scientific service management as the principles to ensure the implementation of after-sales service.
Specially set up after-sales service groups and customer service lines in various regions to receive and record service requests in the first time, answer various technical questions of the company's products for customers in real time, implement or deploy the company's technical engineers to implement on-site services, coordinate the company's technical experts to answer difficult questions for customers, conduct customer care and customer satisfaction surveys, realize communication with customers, and continuously improve products and services.

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